Viha Intranet: If you are an employee or physician of Island Health, you have access to the Viha Intranet, a secure platform where you can find resources, information, and news related to your job. This platform is only accessible to authorized users with a valid Island Health login ID and a Multi-Factor Authentication (MFA) device.
To access the Viha Intranet for the first time, you must log in with the username and password provided by your hiring manager or contract manager. You will be prompted to change your temporary password if you are a new employee. Please follow the instructions provided.
Once you have logged in, you will have access to a variety of features and tools, including:
- MySchedule: a resource site where you can view your schedule and make necessary changes. To log in to MySchedule, you must register your MFA device first.
- Lunchroom: a space to share news, events, and ideas with other Island Health employees.
- Resources: a collection of documents, forms, and policies related to your job. You can search for specific resources using keywords or browse by category.
- News: a section where you can find the latest news and updates from Island Health, including announcements, events, and newsletters.
In addition to these features, the Viha Intranet also includes tools for communication, collaboration, and training, such as:
- Island Health Webmail: a web-based email service that allows you to send and receive emails from anywhere.
- SharePoint: a platform for creating and sharing documents, calendars, and other resources with your team or department.
- LearningHub: an online learning platform where you can access training courses and resources related to your job.
Overall, the Viha Intranet is a valuable resource for Island Health employees and physicians, providing access to important information, tools, and resources that can help you perform your job more effectively.
Island Health Login Process
To access the Island Health intranet, you need to have a valid Island Health login ID and a Multi-Factor Authentication (MFA) device. If you are a new employee, your hiring manager or contract manager will provide you with a temporary username and password to log in for the first time. Once you log in, you will be prompted to change your temporary password.
To log in to the Island Health intranet, follow these steps:
- Go to Island Health employees in your web browser.
- Enter your Island Health login ID and password.
- If prompted, enter the code displayed on your MFA device.
- Click the “Log In” button.
If you have trouble logging in, contact the Island Health Service Desk at 1-888-338-8211 or servicedesk@viha.ca for assistance.
Once logged in, you can access various resources and information on the Island Health intranet, such as MySchedule, Citrix Gateway, and more. Please note that the links on the intranet page are only accessible to employees and physicians of Island Health who have a valid Island Health login ID and MFA device.
We hope this information helps you easily access the Island Health intranet. If you have any questions or concerns, please do not hesitate to contact the Island Health Service Desk for assistance.
Troubleshooting Login Issues
If you are experiencing any issues logging in to the Island Health Intranet, you can try a few troubleshooting steps to resolve the problem. Here are some common login issues and how to address them:
Password Recovery
If you have forgotten your password, you can reset it by following these steps:
- Go to the Island Health Intranet login page.
- Click on the “Forgot Password” link.
- Enter your username or email address associated with your Island Health account.
- Follow the prompts to reset your password.
If you still have trouble resetting your password, contact the Island Health Service Desk for assistance.
User ID Issues
If you are having issues with your user ID, try the following:
- Make sure you are entering your user ID correctly. Your user ID is typically your Island Health email address.
- If you are still having trouble, contact your hiring manager or contract manager to verify your user ID.
- If you are a new employee, make sure you have completed the necessary steps to set up your Island Health account. This includes setting up your Multi-Factor Authentication (MFA) device and changing your temporary password.
If you have tried these troubleshooting steps and cannot log in, contact the Island Health Service Desk for further assistance.
Security Measures
When accessing the Island Health Intranet, you can be assured that your personal information and data are kept secure. Island Health takes security seriously and has implemented several measures to ensure the safety of your information.
One of the primary security measures in place is Multi-Factor Authentication (MFA). This requires users to provide two or more forms of identification to access the Intranet. This ensures that only authorized users can log in and access sensitive information.
In addition to MFA, Island Health also uses Citrix Gateway, a secure remote access solution that encrypts all data transmitted between your computer and the Intranet. This protects your information from potential security threats like viruses or malware.
Island Health provides training and resources to help employees and physicians maintain good security practices. This includes regular reminders to change passwords, tips for creating strong passwords, and instructions on identifying and avoiding phishing scams.
Overall, you can rest assured that Island Health takes security seriously and has implemented multiple measures to protect your information. By following best practices and utilizing the resources provided, you can help maintain a secure Intranet environment for everyone.
Accessing Medical Records
If you need to access your medical records at Island Health, you can do so by following these simple steps:
- Complete the Request for Access to Records form, which you can find on the Island Health website, or request from the designated FOI Officer.
- Submit the completed form to the designated FOI Officer via email or mail.
- Wait for a response from the FOI Officer with instructions on accessing your records.
It is important to note that fees may be associated with accessing your medical records, depending on the type and extent of the records requested.
Additionally, if you request access to someone else’s medical records, you must provide proof of authorization or legal authority.
Island Health takes privacy and confidentiality seriously, and all requests for medical records are subject to review and approval by the FOI Officer.
You can contact the designated FOI Officer for assistance if you have any questions or concerns about accessing your medical records.
Communicating Through Intranet
Island Health Intranet is a powerful tool that allows you to communicate and collaborate with colleagues, access important information, and stay up-to-date with the latest news and events. Here are some ways you can use the Intranet to communicate effectively:
Island Health Intranet provides access to your email account, which you can use to send and receive messages to and from your colleagues. You can email attachments, such as documents, images, and videos.
Instant Messaging
In addition to email, Island Health Intranet also provides you with instant messaging capabilities. You can use instant messaging to chat with your colleagues in real-time, share files, and collaborate on projects.
Discussion Forums
Island Health Intranet also has discussion forums, which you can use to communicate and collaborate with your colleagues on specific topics. You can post questions, share ideas, and discuss issues related to your work.
News and Announcements
Island Health Intranet also provides you with access to the latest news and announcements from your department and the organization as a whole. You can use this information to stay informed about important updates, events, and changes.
Employee Directory
Island Health Intranet also has an employee directory, which you can use to find contact information for your colleagues. You can search for colleagues by name, department, or job title, and you can also view their profiles to learn more about their roles and responsibilities.
Overall, Island Health Intranet is essential for communicating and collaborating with colleagues. By using the various features and capabilities of the Intranet, you can stay connected, informed, and productive in your work.
Intranet Navigation Tips
Navigating the Island Health Intranet can be overwhelming, especially if you are new to the platform. Here are a few tips to help you navigate the site more efficiently:
Use the Search Bar
The Intranet has a search bar at the top of the page that lets you quickly find the information you need. You can type in keywords related to the topic you are searching for, and the Intranet will provide you with a list of relevant pages.
Bookmark Frequently Visited Pages
If you frequently visit certain pages on the Intranet, consider bookmarking them for easy access. You can do this by clicking on the star icon in your browser window’s top right corner.
Utilize the Navigation Menu
The Intranet has a navigation menu on the page’s left side. This menu links various site sections, making finding what you want easy.
Customize Your Homepage
You can customize your Intranet homepage to display the information that is most relevant to you. To do this, click the “Customize this Page” button at the top of your homepage. You can add or remove widgets and rearrange your page layout from there.
Log Out When Finished
When you are finished using the Intranet, be sure to log out to protect your account information. You can do this by clicking on the “Log Out” button in the page’s top right corner.
You can easily and efficiently navigate the Island Health Intranet by following these tips.
Additional Intranet Features
In addition to accessing important resources and information, Island Health’s Intranet provides several additional features to improve employee communication and collaboration. Here are a few of the most notable features:
Lunchroom
The Lunchroom is a space where employees can share news and information with their colleagues. It’s a great place to ask questions, share ideas, and connect with others at Island Health. The Lunchroom is only accessible to Island Health employees and physicians who have a valid Island Health login ID and a Multi-Factor Authentication (MFA) device.
MySchedule
MySchedule is a resource that allows employees to view their work schedules and request time off. It’s a convenient way to stay on top of your schedule and ensure you’re always in the right place at the right time. To log in to MySchedule, you’ll need to be MFA registered. You can set up your Multi-Factor Authentication device at https://mfasetup.islandhealth.ca.
NetScaler AAA
NetScaler AAA is a tool that provides secure remote access to Island Health’s network. It allows employees to access resources and information from anywhere, as long as they have an internet connection. To use NetScaler AAA, you must have a valid Island Health login ID and a Multi-Factor Authentication (MFA) device.
Island Health News
Island Health News is a source of the latest news and updates from Island Health. It’s a great way to stay informed about what’s happening in the organization and learn about new initiatives and programs. You can access Island Health News from the Intranet homepage.
Overall, Island Health’s Intranet provides various features and resources to help employees stay connected and informed. Whether you’re looking for information about your schedule, a place to connect with colleagues or the latest news from Island Health, the Intranet has you covered.
Also Read: Edward Jones Login
Frequently Asked Questions
How do I access my schedule on the Viha Intranet?
To access your schedule on the Viha Intranet, you need to log in using your Island Health login ID and Multi-Factor Authentication (MFA) device. Once logged in, navigate to the “My Schedule” tab to view your schedule.
What is the process for logging into Viha email using Netscaler?
To log into Viha email using Netscaler, navigate to the Island Health Gateway website and select the “Email” option. You will be prompted to enter your Island Health login ID and MFA device from there. Once you have entered your credentials, you will be redirected to your Viha email account.
What is the Island Health Gateway, and how do I use it?
The Island Health Gateway website provides access to various Island Health applications, including email, Intranet, and other resources. Log in using your Island Health login ID and MFA device to use the Island Health Gateway. Once logged in, you can navigate to the desired application by selecting it from the menu.
How can I view my schedule as a Viha employee?
To view your schedule as a Viha employee, you need to log in to the Viha Intranet using your Island Health login ID and MFA device. Once logged in, navigate to the “My Schedule” tab to view your schedule.
What is the phone number for Viha staffing?
The phone number for Viha staffing is 250-370-8121.
What is the phone number for Island Health?
The phone number for Island Health is 250-370-8699.