Rexall Customer Survey: If you have recently visited a Rexall drugstore, you may have received a receipt that invites you to participate in the TellRexall.ca customer survey. This survey is an opportunity for you to provide feedback on your recent shopping experience at Rexall and help the company improve its products and services.
To participate in the survey, you will need to visit the TellRexall.ca website and enter the survey code found on your receipt. The survey will ask you a series of questions about your recent visit to a Rexall store, including questions about the store’s cleanliness, the availability of products, the friendliness of the staff, and the overall shopping experience.
Once you have completed the survey, you will be given the opportunity to enter a prize draw for a chance to win 1,000,000 BE WELL™ Points, which can be used to purchase products at Rexall stores. Additionally, every customer who completes the survey will receive a $5 off coupon that can be used on their next purchase at Rexall.
It is important to note that the survey is only open to legal residents of Canada who are at least 18 years old. Also, the survey must be completed within seven days of your visit to a Rexall store, and the prize draw is held every three months.
By participating in the TellRexall.ca customer survey, you can help Rexall improve its products and services, and you may even win some valuable prizes in the process. So, if you have recently visited a Rexall store, be sure to take a few minutes to complete the survey and share your feedback with the company.
The Purpose of the Survey
If you have recently made a purchase at Rexall, you might have received an invitation to take part in their customer satisfaction survey. The purpose of the survey is to gather feedback from customers about their recent shopping experience at a Rexall store.
By participating in the survey, you will have the opportunity to share your opinion about the quality of service, the product selection, and the overall shopping experience. The feedback collected through the survey will be used by Rexall to improve their stores and services, and better meet the needs of their customers.
The survey is also a way for Rexall to reward their customers for their feedback. By completing the survey, you will have the chance to win one of the many prizes offered by Rexall, including BE WELL™ Points, cash, and coupons.
To participate in the survey, you will need to visit the website tellrexall.ca and enter the survey code found on your receipt. The survey is available in English and French, and it should take no more than a few minutes to complete. Your feedback will be anonymous and confidential, and it will be used only for research purposes.
Overall, the purpose of the Rexall customer satisfaction survey is to help Rexall improve their stores and services, and provide a better shopping experience for their customers. By sharing your feedback, you can help Rexall to better understand your needs and expectations, and make changes that will benefit all customers.
How to Participate in the Survey
Participating in the TellRexall.ca survey is easy and straightforward. Here are the steps you need to follow to complete the survey:
- Visit the official survey website at www.TellRexall.ca.
- Choose your preferred language (English or French) and click on the “Next” button to continue.
- Enter the survey entry code printed on your receipt. The code is valid for one-time use only, so make sure you enter it correctly.
- Click on the “Next” button to start the survey.
- Answer all the survey questions honestly and thoroughly. The questions are designed to gather feedback about your recent shopping experience at Rexall.
- Once you have completed the survey, you will be asked to provide your contact information, including your full name, phone number, and email address. This information is required to enter you into the sweepstakes draw for a chance to win exciting prizes.
- Click on the “Submit” button to complete the survey.
It is important to note that you must be a legal resident of Canada and at least 18 years old to participate in the survey and be eligible for the sweepstakes draw. Also, make sure you complete the survey within the specified time period to be eligible for the prize draw.
By participating in the TellRexall.ca survey, you not only get a chance to win exciting prizes but also help Rexall improve its products and services to better meet your needs. So, take a few minutes to complete the survey and share your feedback with Rexall.
Survey Requirements
To participate in the TellRexall.ca customer survey, you need to meet the following requirements:
- You must be a legal resident of Canada and at least 18 years old to participate.
- You must have a valid purchase receipt from Rexall with a survey entry code printed on it.
- You must have a device with internet connectivity, such as a computer, tablet, or smartphone.
- You must have basic knowledge of English or French to complete the survey, as it is available in these two languages only.
It is important to note that Rexall employees, their immediate family members, and anyone affiliated with the company are not eligible to participate in the survey.
Furthermore, each survey code is valid for one entry only, and you can enter the survey only once per receipt. Multiple entries will be disqualified, and incomplete or inaccurate surveys will not be considered.
To ensure your feedback is properly recorded, make sure to answer all the survey questions honestly and accurately. Your responses will be kept confidential and used to improve the quality of service at Rexall.
Overall, the survey requirements are straightforward and easy to meet, so don’t hesitate to share your thoughts and opinions about your recent shopping experience at Rexall.
Benefits of Participating
Participating in the TellRexall.ca customer survey can provide you with several benefits. Here are some of the advantages of taking part in the survey:
Chance to Win Prizes
By completing the TellRexall.ca survey, you can enter for a chance to win prizes such as BE WELL™ Points and cash prizes. The prizes may vary depending on the survey period, so make sure to check the rules and regulations of the survey before participating.
Improved Customer Experience
The TellRexall.ca survey is designed to gather feedback from customers about their experience with the store. By sharing your honest opinions, you can help Rexall improve their products, services, and overall customer experience. This can benefit you as a customer because Rexall can take your feedback into account and make changes that will enhance your experience.
Easy and Convenient
The TellRexall.ca survey is easy and convenient to complete. You can take the survey online at any time and from anywhere, as long as you have access to the internet. The survey is user-friendly and can be completed in a few minutes.
Reward Points
As a member of the BE WELL™ program, you can earn reward points by completing the TellRexall.ca survey. These reward points can be redeemed for discounts, offers, and other benefits at Rexall stores. By participating in the survey, you can earn additional reward points and enjoy more benefits from the program.
Voice Your Opinion
The TellRexall.ca survey gives you the opportunity to voice your opinion and share your thoughts with Rexall. Your feedback is valuable to them, and they take it seriously. By participating in the survey, you can have a say in how Rexall operates and what changes they make.
Overall, participating in the TellRexall.ca survey can be a rewarding experience for you as a customer. You can have a chance to win prizes, improve your customer experience, earn reward points, and voice your opinion. So, don’t hesitate to take the survey and share your feedback with Rexall.
Understanding the Survey Questions
When taking the TellRexall.ca survey, you will be asked a series of questions about your recent shopping experience at a Rexall store. The survey is designed to gather feedback from customers like you, so that Rexall can improve its services and products. In this section, we will go over the different categories of questions you can expect to encounter, as well as some sample questions.
Question Categories
The survey questions are divided into several categories, including:
- Overall satisfaction: These questions ask about your overall experience at Rexall, such as how satisfied you were with the service, products, and store environment.
- Store experience: These questions focus on your experience in the store, such as the friendliness of the staff, the cleanliness of the store, and the availability of products.
- Product experience: These questions ask about your experience with specific products, such as whether you found what you were looking for, and whether the products were of good quality.
- Checkout experience: These questions ask about your experience at the checkout, such as the speed of service, the accuracy of your order, and the friendliness of the cashier.
Sample Questions
Here are some sample questions you might encounter in each of the categories:
Overall satisfaction
- How satisfied were you with your overall experience at Rexall?
- Would you recommend Rexall to a friend or family member?
Store experience
- How clean was the store during your visit?
- Were the staff members friendly and helpful?
Product experience
- Did you find the products you were looking for?
- Were the products of good quality?
Checkout experience
- Were you greeted by the cashier when you approached the checkout?
- Was the cashier friendly and helpful during your checkout?
Overall, the survey questions are designed to help Rexall improve its services and products based on customer feedback. By taking the time to complete the survey, you can help make your next shopping experience at Rexall even better.
Troubleshooting Common Issues
If you’re experiencing any issues while taking the TellRexall.ca survey, don’t worry. Here are some common issues and their solutions to help you troubleshoot:
Issue: Can’t Access the Survey Website
If you’re having trouble accessing the TellRexall survey website, make sure you have a stable internet connection. You may also want to try clearing your browser’s cache and cookies or using a different browser. If the problem persists, contact Rexall’s customer service at 1-877-378-4100.
Issue: Can’t Find Survey Code
If you can’t find the survey code on your receipt, check the bottom or back of the receipt or ask a Rexall staff member for assistance. If you still can’t find it, you can’t take the survey.
Issue: Can’t Submit Survey
If you’re having trouble submitting the survey, make sure you’ve answered all the questions and provided all the required information. Check for any errors or missing fields. If the problem persists, try using a different device or browser. If you still can’t submit the survey, contact Rexall’s customer service.
Issue: Not Eligible for Survey
If you’re not eligible for the survey, it could be because you didn’t make a qualifying purchase or you’re not a BE WELL member. Check the survey rules and eligibility criteria to see if you meet the requirements.
Issue: Prize Redemption Problems
If you’re having trouble redeeming your prize, contact Rexall’s customer service for assistance. Make sure you have all the necessary information and follow the instructions provided.
Remember, if you encounter any issues, don’t hesitate to contact Rexall’s customer service for assistance. They’re there to help you and ensure your survey experience is a smooth one.
Contacting Rexall for Survey Assistance
If you encounter any issues or have questions about the TellRexall.ca survey, there are a few ways to contact Rexall for assistance. Here are some options:
- Call Rexall Customer Service: If you prefer to speak with a customer service representative, you can call Rexall’s toll-free number at 1-877-378-4100. Keep in mind that this number is for general inquiries, not specifically for the survey.
- Submit an Online Form: Rexall has an online contact form that you can use to submit questions or concerns. However, they advise against submitting confidential or sensitive information such as medical information, refill requests, social insurance numbers, or credit card numbers using this form.
- Email Rexall: You can also email Rexall at [email protected] if you have any questions or concerns about the survey. Make sure to include as much detail as possible so that they can assist you more effectively.
- Check the FAQ: Before contacting Rexall directly, you may want to check their FAQ page to see if your question has already been answered. This page covers a wide range of topics, including the BE WELL rewards program and online ordering.
Overall, Rexall is committed to providing excellent customer service and is happy to assist you with any questions or concerns you may have about the TellRexall.ca survey.
Privacy and Data Usage
When participating in the TellRexall.ca customer survey, you may have concerns about the privacy and usage of your data. Rexall has a privacy notice on their website that outlines their policies regarding the collection, use, and disclosure of personal information. Here are some key points to keep in mind:
- Rexall collects personal information such as your name, address, and email address when you participate in the survey.
- This information is used to administer the survey, contact winners of any prizes, and to improve the customer experience.
- Rexall may share your personal information with third-party service providers who help administer the survey and prize draws.
- Your personal information will not be sold or rented to third parties for marketing purposes.
- Rexall takes reasonable measures to protect your personal information from unauthorized access, disclosure, or misuse.
By participating in the TellRexall.ca survey, you are agreeing to Rexall’s privacy notice and the collection, use, and disclosure of your personal information as outlined in the notice. If you have any concerns or questions about how your personal information is being used, you can contact Rexall’s privacy officer at [email protected].
Overall, Rexall takes privacy and data usage seriously and has policies in place to protect your personal information.
Also Read: Lowe’s Opinion Survey Contest
Frequently Asked Questions
How do I participate in the Rexall customer survey?
To participate in the Rexall customer survey, you need to make a qualifying purchase at any Rexall store. You will receive a survey entry code on your receipt, which you can use to complete the survey online at TellRexall.ca. After completing the survey, you can enter for a chance to win exciting prizes.
What is the Rexall portal and how do I access it?
The Rexall portal is an online platform that allows you to manage your health and wellness needs. You can access the portal by visiting Rexall.ca and creating an account. Once you have an account, you can use the portal to refill prescriptions, view your health history, and access other health-related services.
What are some of the health solutions offered by Rexall?
Rexall offers a wide range of health solutions, including prescription medications, over-the-counter medications, vitamins and supplements, and personal care products. They also offer flu shots, travel vaccinations, and other immunizations to help you stay healthy.
Can I earn Be Well points by shopping online at Rexall?
Yes, you can earn Be Well points by shopping online at Rexall. Simply log in to your Be Well account before making a purchase, and your points will be automatically credited to your account. You can redeem your points for discounts on future purchases.
How do I check my Rexall balance?
To check your Rexall balance, log in to your Be Well account on Rexall.ca. Your balance will be displayed on the dashboard. You can also check your balance by visiting any Rexall store and asking a staff member to assist you.
Does Rexall offer photo printing services?
Yes, Rexall offers photo printing services at select locations. You can visit the Photo Centre in-store to print your photos or create custom photo gifts. Check with your local Rexall store to see if they offer photo printing services.